Privacy Policy
Last updated: 27 March 2026
We operate this website as an OEM leather goods and fashion accessories manufacturer based in Kanpur, India. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website or contact us with a business enquiry.
1. Information We Collect
Information you provide directly
When you submit an enquiry through our website you may provide:
- Your full name
- Email address
- Phone or WhatsApp number
- Company or brand name
- Your product requirements or message
Information collected automatically
When you visit our website, we automatically receive:
- IP address and approximate location
- Browser type and version
- Pages visited and time spent on each page
- Referring website
- Device type (desktop, tablet, mobile)
2. How We Use Your Information
- To respond to enquiries — to answer your questions, send quotes, and coordinate sample production.
- To process orders — to manage OEM/ODM production orders, issue invoices, and arrange shipments.
- To communicate with you — to send order updates, shipping notifications, and follow-ups.
- To improve our website — to analyse how visitors use our site.
- To comply with legal obligations — export documentation, taxation, and trade compliance.
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
3. Sharing of Information
- Logistics partners — freight forwarders receive your shipping address to arrange delivery.
- Payment processors — banking details are processed by your bank, not stored by us.
- Analytics providers — if Google Analytics is enabled, anonymised data is shared with Google.
- Legal requirements — we may disclose information if required by law or court order.
4. Data Retention
We retain enquiry data for 3 years from the date of last contact, or for the duration of any active business relationship and 3 years thereafter.
5. Cookies
- Essential cookies — required for the website to function.
- Analytics cookies — used to understand how visitors navigate the site (anonymised, only if Google Analytics is enabled).
6. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.
7. Your Rights
- Request a copy of the personal data we hold about you
- Correct inaccurate personal data
- Request deletion of your personal data
- Withdraw consent for marketing communications
- Lodge a complaint with your local data protection authority
8. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse, including encrypted database storage and HTTPS on all pages.
9. Children's Privacy
Our website is a B2B platform intended for trade buyers. We do not knowingly collect personal information from individuals under the age of 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.
Contact Us
For privacy-related questions, data access requests, or to report a concern:
Product Gallery
PLOT NO. 142, BLOCK-F, ISPAT NAGAR – 208020, KANPUR – U.P. , INDIA
Email: info@viale.in
Phone: +91 8957446676